Shipping Policy

Shipping policy applies to customers that make a purchase at www.thevapecity.co.uk .  If you have any questions, please contact our customer service team on 0161 8321974 or send your email to: info@thevapecity.co.uk.

Order Cut off time: 

We dispatch orders Monday-Friday, we are closed Sat-Sun and do not dispatch any orders including NEXT DAY DELIVERY

All orders placed before 1pm will dispatch same day (Monday to Friday)

Shipping Options & Delivery Costs:

We offer the following shipping options, you will be asked to select a shipping method at checkout.

                   Shipping Services                        Cost
  • Royal Mail 24 Service for Small Parcel  (2 to 3 Working Days)

        Free Standard Delivery
  • Royal Mail Tracked 48 Service for Medium Parcel ( 3 to 4 Working days)
         Free Standard Delivery
  • Royal Mail Next day Guaranteed (Not included Sat Guaranteed)
                   £7.99
  • Royal Mail Saturday Guaranteed Delivery 
                    £10.99
  • Hermes Next Day Delivery
                    £8.99
  • DPD Next Day Courier Service
                    £9.99

 

Order Processing Time:

All orders placed before 2 Pm Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. Next day delivery does not guaranteed if order placed on Friday unless paid for Saturday Guaranteed.

Tracking Your Order:

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

We aim to dispatch 95% orders same working day depends on availability of stock.

Last Updated: 30/07/2022